We discussed about all the points of customer service and ensuring safety to passenger specially women, just to make one pint, i.e. to build trust with the customer. It is very important to build your brand name as trustworthy cab services. It is obvious to have all such positive results, increasing profits and business expansion if you are focusing and working diligently to enhance customer service to build trust with the customers
For a cab service provider the biggest challenge is to find and dispatch the vehicle on customer request in minimum possible time in order to reduce Customer Waiting time, provide impromptu customer services and thereby bring customer delight. It is very important to focus on customer services in order to survive in Competitive Business Landscape.
Let’s do an interesting activity! You write down Strength, Weaknesses, Opportunities and Threats for your business in below table:-
Try to populate the list for each of the above requirement. It’s not as easy to find out things!!
As per well know saying,” The difference between success and failure for a business is, understanding about Strength and Weaknesses.” SWOT Analysis helps you in taking right decision for the same you should have precise data. “Data” helps you process it as information to build knowledge about the business. Eventually, a knowledgeable person is more certain about its action and can take better decision.
If someone ask me what is the future of Automotive Transport Companies in India, what will be my answer? I will say something to improve the operational efficiency. Road transport is the life line of India as on daily basis; it is responsible for majority transportation of goods across state borders.
The answer to the above Question is, “Smart Technological Intervention in Operation Process”. Now, what does it means? We know, in India, the transportation Business is been quiet old and in todays time also, the orthodox methods are used to manage the Business. Few Transporters shy away to adapt themselves with changing Business need. What we have observed that, the transporters in India have nostalgia about Technological and Software Systems as been expensive for replacing Manual Operations.
Taxi dispatching is a concept where the location of a vehicle is determined using GPS and location information is transmitted through Network infrastructure with GPRS enabled Network SIM. The mechanism is governed by Software system which identifies Taxi nearest to the customer and based on intelligent business rules; it automatically assigns the job to the chauffeur. This Automatics Dispatching Software Solution is boon for Cab Service Providers and Taxi Service Providers as it:-
Often, the term GPS Tracking and GPS Navigation are mingled and used indifferently in describing them as solution for Car Security and Safety. Few consider it overlapping terms and can be quiet baffling in understanding it precise utility.
Both GPS Vehicle Tracking System and GPS Navigation System use GPS or GLONASS technology for locating the vehicle. Both make use of data sent and received via satellites that orbit our earth, but are packaged in two different ways. The applications may be different but the underlining ICT Infrastructure and Architecture is same. Both use satellites to pinpoint the whereabouts of you or your vehicle.
Fleet Robo – Fleet Management Solution introduced its flagship GPS Vehicle Tracking iPhone iPad Application on Apple iTunes App Store. The application is named as GPS Tracking – Fleet Robo and is free to download on your apple device. It is an easy to use application with useful features to monitor and follow whereabouts of your family members and guests during transit with chauffeur driven vehicles.
Vehicle Owners are installing Vehicle Tracking System not just to jazz – up their cars with latest technological solutions but also to make sure Vehicle Safety and Security during transit on road. The Vehicle Tracking Solutions not just give remote vehicle information access but also the application software interface to control your vehicle during transit. You can switch off the ignition of Vehicle remotely using application accessible through internet.
It is becoming significantly important to ensure safety of elders especially when unwillingly we have to depend on chauffeur for their transit. Not only elders, we are always engrossed with worries when we have to accompany a driver for transit of family members to market, function, school, office etc. We don’t want to get negative about safety of our family members, but becoming slightly cautious can help us feel complacent enough to focus on our work simultaneously ensuring the required safety for our family members during movement in the city.
Fleet management Software can effectively fine-tune organizational activities, operations and resources (Vehicles and Driver) to bring out maximum output to increase profitability for the organization. It has several benefits that not only saves time but can handle complex fleet management operation activities to bring ease in work. Since we all know that Time = Money, so a time saved is the money saved. Thereby, it reduces expenditures and contributes to overall profitability of the organization.